TERMS AND CONDITION

1. General Provisions

1.1 These General Terms and Conditions (hereinafter "Terms") govern all sales of products by Brændon (hereinafter "Products" or "Product") concluded at a distance through the website www.braendon.com/it (hereinafter "Website").

1.2 The distance sales service is reserved exclusively for consumers for personal use (hereinafter "Customers" or "Customer"); by "consumers", we mean natural persons with the capacity to enter into legally binding agreements in accordance with applicable law and acting for purposes unrelated to their business or professional activities.

1.3 Customers are required to read carefully the Terms, available on the Website, in order to be aware of them, memorize them, and reproduce them. Brændon will transmit a copy of the Terms to the Customer in accordance with Article 5.10 of these Terms. Contracts concluded with Customers will be stored by Brændon for the period provided by applicable law.

​

2. Vendor Information

2.1 The vendor is The Golden Octagon, a company with its registered office at Via Masserano No. 35/c - 21012 Besozzo (VA), Italy, VAT number 039359730122, fiscal code BRGMRA89R05L682K.

​

3. Product Information and Availability

3.1 The Website displays all information about Products.

3.2 The Products available on the Website represent a selection of articles normally available in our selected boutiques; Brændon does not guarantee that Products available on the Website are also available in stores.

Due to technical reasons, the colors displayed on the screen may not always be accurate.

3.3 During the purchase procedure, if it is not possible to fulfill the order due to the unavailability of the Product ordered, the Customer will be notified via automatic message. Brændon is not responsible for any non-availability of a Product if this occurs before the conclusion of the contract.

3.4 The Vendor assumes responsibility for any defects in the Products.

The Vendor guarantees to the Customer that Products sold are not defective and are in conformity with the contract.

3.5 Minor differences between the Product description on the Website and its actual features will not be considered a cause of non-conformity of the Product to the contract.

​

4. Price

4.1 The price of Products displayed on the Website is expressed in Euros and includes all applicable taxes and duties.

4.2 Brændon verifies constantly the accuracy of prices displayed on the Website; however, it is impossible to guarantee their absence of errors. If an error is found, Brændon will reject the order and offer the Customer the opportunity to purchase the Product at the correct price, if applicable. If an error is only detected after acceptance of the order, Brændon will offer the Customer the possibility to cancel the order.

​

5. Contract Conclusion

5.1 The Website displays essential characteristics and price of each Product.

5.2 The Customer must read all instructions provided during the purchase procedure as well as these Terms.

5.3 Transmission of an order proposal constitutes an offer to purchase related to selected Products, governed by these Terms and binding for the Customer, except for any right to withdrawal as provided by Article 10 below.

The transmission of an order proposal from a Customer implies an obligation for such Customer to pay for ordered Products.

5.5 Before submitting an order proposal, Customers have the possibility to modify any data entered by following a specific procedure indicated on the Website.

Customers have the ability to modify product quantities by adding or removing one or more Products from their shopping cart).

5.6 Confirmation of acceptance or rejection of an order proposal will be sent to Customers via e-mail within 30 days from receipt of such proposal; rejection will entitle no compensation from Brændon.

5.7 In case of partial acceptance of an order proposal due to unavailability of one or more Products, Customers will be notified via e-mail; in such case, partial acceptance will occur only with respect to available Products; Customers will be required to pay only for available Products (if payment is made by credit card).

5.8 The risk of loss or damage to Products transfers from Brændon to Customers upon physical delivery or handover of Products.

​

6. Payment Methods

6.1 Customers may pay for ordered Products and shipping costs (if applicable) using credit cards (Visa, MasterCard, American Express), PayPal or bank transfer.

6.2 Payments made using credit cards will be debited only after verification of card details; receipt of authorization from card issuing bank; and confirmation that Products are available from Brændon.

6.3 Any temporary debit made for payment verification purposes will be cancelled once payment is made; if payment is rejected due to lack of funds or other reasons beyond our control, we reserve the right to cancel any order placed.

​

7. Shipping and Delivery

7.1 Ordered Products will be delivered through a courier service selected by Brândon within working days; delivery addresses must be specified by Customers when placing orders.

7.2 Delivery times may vary due to unforeseen circumstances or force majeure events; delivery times may exceed 30 working days; in such case, Customers may cancel orders and Brândon will reimburse all costs incurred under such contract without delay.

7.3 At delivery time, customers (or their authorized representative) must: (I) verify that package quantity corresponds to that indicated on delivery note; (II) check that packaging and seals are intact; (III) sign delivery note; and (IV) produce identification document upon request from courier; any damage must be reported immediately in writing on delivery note.

​

8. Confirmation of Shipping and Delivery

8.1 Brændon will send a confirmation email once Products have been shipped and another email once they have been delivered successfully.

​

9. Packaging

9.1 Ordered Products are packaged using standard packaging used by Brændon.

​

10. Right of Withdrawal

10.1 Customers have a right to withdraw from contract within 30 days from date when they take physical possession of products or, if delivery is split, from date when they take possession of last product delivered.

10.2 Within 14 days from withdrawal notice sent as provided by Article 10 above, Customers must return ordered products by sending them back to: Via Masserano 35/c - 21012 Besozzo (VA), Italy; if Customers need assistance with arranging pick-up, they must contact courier service mentioned in withdrawal notice email or visit courier website page showing withdrawal confirmation form; customers are responsible for return shipping costs unless otherwise stated on website.

Products must be returned in their original condition with labels still attached; customers are responsible solely for any diminution in value resulting from handling necessary for ascertaining product nature, features, and functionality;

10.4 Brændon will refund full amounts paid by customers, including shipping costs if applicable, within 14 days after receipt of returned products or proof that customers have shipped products back;